GCI Bottles and MacDev air systems - official recall

[James]

GCI bottles have been used for a lot of different brand air systems including MacDev systems in the period between August 2004 and March 2005. The DOT exemption on those bottles has now been revoked - this means that they cannot be used. The company GCI are now responsible for causing big problems for all customers with their bottles. Here is what MacDev are doing about the problem:

http://www.macdev.net/us/gci.htm

I will be here to answer any questions posted in this thread.

sorry mods i just posted this in the wrong forum could you please move it to the air systems forum.

[Hardcore]

http://www.pbheadlines.com/tanks-decertifed-for-use,4534.html

[HenryG]

What will mac be doing for customers that don't want to spend more money or their now problem bottles

[HenryG]

I would like to put my order in now please james. When will i have my new bottles.

[HenryG]

Lucky mac have a world class customer service center otherwise this could get ugly.
When you lose money on one investment why not try make it back on another..From people that trusted your company and have already spent thousands with you. :hammer: :hammer: :hammer:

[James]

it's not luck john we work hard to give the best customer service worldwide and i'm glad you now realise it.

aaron please call the factory to be put on a list if you do have a bottle we are talking about.

[Electrofunkster]

yay for james ... I was worried you would take it a backhanded comment hence my deletion ...

[James]

aaron if you have a problem just call the factory and stop blowing things out of proportion.

[HenryG]

And once on the list how long will it take to get me a bottle James??? and if i need it this weekend??? Which i do.?

[matches]

Bugger

[James]

this DOT retraction is only for the CGI bottles and in no way effects the Macdev luxfer bottle.

[TRENT]

Henry. Your lucky Macdev are on the ball. It only came about yesterday and already have a solution. Some other companys in US are basically saying "Its not our fault its CGI. Take it up with them."

Hopefully not to many people are effected in Australia.

[Dougie The Pizza Boy]

Henry. Your lucky Macdev are on the ball. It only came about yesterday and already have a solution. Some other companys in US are basically saying "Its not our fault its CGI. Take it up with them."

Hopefully not to many people are effected in Australia.

Actually came up two weeks ago, on the 12th August.

http://hazmat.dot.gov/regs/notices/sa/70fr-47273.htm

I dont know american law too well, but in Aust. if you sell someone a product, then tell them its unsafe and using it could cause them injury, you have a "duty of care", and legal obligation to refund or replace that product. Could get nasty with consumer affairs otherwise.

James, dont know how you can say to someone we will replace it but it will cost you money.

Its like Holden saying, our cars brakes could fail and kill you, but if you pay us $100 well give you ones that work. It doesnt matter that you dont make the tanks, holden dont make their brakes, its up to you as a manufacturer to vet and ensure that components for your products meet a standard.

[HenryG]

James, dont know how you can say to someone we will replace it but it will cost you money.

Its like Holden saying, our cars brakes could fail and kill you, but if you pay us $100 well give you ones that work
This is what gets me. I can understand if there is a recall this happens in all industries but to expect people to pay for it. Thats not on :thumbsdow

[HenryG]

James after a brief converstion with the Office of Fair trading in Sydney they have advised me that a Full refund should be paid or the faulty product will need to be REPLACED free of charge. the number for the Office of Fair trading in Sydney is 02 989 50111 if you wish to confirm this. They have also advised that there is no way a company can expect people to pay for the replacement.

[acc1]

Actually came up two weeks ago, on the 12th August.

http://hazmat.dot.gov/regs/notices/sa/70fr-47273.htm

I dont know american law too well, but in Aust. if you sell someone a product, then tell them its unsafe and using it could cause them injury, you have a "duty of care", and legal obligation to refund or replace that product. Could get nasty with consumer affairs otherwise.

James, dont know how you can say to someone we will replace it but it will cost you money.

Its like Holden saying, our cars brakes could fail and kill you, but if you pay us $100 well give you ones that work. It doesnt matter that you dont make the tanks, holden dont make their brakes, its up to you as a manufacturer to vet and ensure that components for your products meet a standard.

This is a harsh but true statement. As a business you take on the responsiblities when a customer purchases a product from you.

Also good stuff henryg on the follow up of your rights. You have saved your self moonay!

[HenryG]

From the Office of Fair Trading
36B Undertaking to repair or replace goods

(1) If, in accordance with a recall order, a supplier undertakes to repair goods, the supplier must cause the goods to be repaired so that:
(a) any defect in the goods as identified in the order is rectified, and
(b) if there is a product safety standard for goods of that kind—the goods comply with the standard.
(2) If, in accordance with a recall order, a supplier undertakes to replace goods, the supplier must replace the goods with like goods that:
(a) if a defect in, or a dangerous characteristic of, the goods to be replaced was identified in the order—do not contain that defect or have that characteristic, and
(b) if there is a product safety standard for goods of that kind—comply with the standard.
(3) If, in accordance with a recall order, a supplier undertakes to repair or replace goods, the cost of the repair or replacement, including any necessary transportation costs, is to be borne by the supplier.

Office of Fair Trading (http://www.legislation.nsw.gov.au/fullhtml/inforce/act+68+1987+FIRST+0+N#pt.3-div.3-sec.36a)

[eukanuba]

Ok, can I play devil's advocate here.. ( not taking anyone's side.. just noting the facts )

I've had a chat with some of the guys here at work who deal with these sorts of problems all day..( in liability and indemnity insurance fields )

here are the main issue's..

° The DOT recalled cylinders are manufactured by a seperate company to the replacement cylinders offered.. therefore - there will be a difference in price/cost as they are different manufacturers.
Hence the request for an exchange will be a monetary difference ( i.e. $80 ) etc.

° As GCI and LUXFER are different manufacturers, LUXFER is under no obligation to replace GCI cylinders.

° IF GCI do not go belly up by this recall, they are liable for replacement ( if you choose that route ) of your cylinder/s.

° Macdev have offered a cash refund and made this recall to the public very clear in the form of photographs clearly marked.


As far as I can see, macdev are working to their liability requirements and have offered solutions toward making things better..

IMHO, if you know about this kind of problem and you say nothing - and someone is KILLED ( yes, KILLED ) by a faulty cylinder.. how loud would you guys scream then ?

Sure, it's a pain in the ar5e that some have to be sent back.. but atleast there's an option for you.. atleast you didn't find out the hard way that your cylinder is faulty.. it's much cheaper to replace a cylinder than purchase a funeral casket..

Compressed gasses kill people, don't kid yourself.. people die all the time fitting truck tyres and mishandling gasses.. ask crackers.. I'm sure he'll back me up on this one.

[Rainman]

Anybody that has one of these affected bottles had better not come anywhere near me with air in it, for your own sake.

[HenryG]

Euk just so thing are clear Mac are asking for more money for a new bottle and have not yet publicly said they are willing to do refunds.. If i have missed where it says they will do refunds please show me.

[eukanuba]

Euk just so thing are clear Mac are asking for more money for a new bottle and have not yet publicly said they are willing to do refunds.. If i have missed where it says they will do refunds please show me.


Well, the FAQ on the side of the page says..

Do I have to pay $40 or $60 to have my tank replaced?
Tanks with a manufacture date ending in /05 cost $US40 to be replaced. If you manufacture date ends in/04 it will cost $US60.

[Dougie The Pizza Boy]

Ok, can I play devil's advocate here.. ( not taking anyone's side.. just noting the facts )

I've had a chat with some of the guys here at work who deal with these sorts of problems all day..( in liability and indemnity insurance fields )

here are the main issue's..

° The DOT recalled cylinders are manufactured by a seperate company to the replacement cylinders offered.. therefore - there will be a difference in price/cost as they are different manufacturers.
Hence the request for an exchange will be a monetary difference ( i.e. $80 ) etc.

° As GCI and LUXFER are different manufacturers, LUXFER is under no obligation to replace GCI cylinders.

° IF GCI do not go belly up by this recall, they are liable for replacement ( if you choose that route ) of your cylinder/s.

° Macdev have offered a cash refund and made this recall to the public very clear in the form of photographs clearly marked.


As far as I can see, macdev are working to their liability requirements and have offered solutions toward making things better..

IMHO, if you know about this kind of problem and you say nothing - and someone is KILLED ( yes, KILLED ) by a faulty cylinder.. how loud would you guys scream then ?

Sure, it's a pain in the ar5e that some have to be sent back.. but atleast there's an option for you.. atleast you didn't find out the hard way that your cylinder is faulty.. it's much cheaper to replace a cylinder than purchase a funeral casket..

Compressed gasses kill people, don't kid yourself.. people die all the time fitting truck tyres and mishandling gasses.. ask crackers.. I'm sure he'll back me up on this one.

EUKIE EUKIE EUKIE. Your wrong

IF MACDEV had said:

You can return these bottles to us for a full refund OR we can replace them with another type of bottle which will cost you extra then that would be fine

THEY HAVE NOT SAID THEY WILL REFUND THE MONEY!

THAT IS ILLEGAL

They are offering only an option that will cost a customer more money.


LUXFER has nothing to do with it.

MACDEV is required to repair, replace or refund the bottles at no cost to the consumer, that is the LAW

MACDEV can then seek damages from GCI.

[zaneo]

I have had stuff recalled before (underwater strobe light very very dangerous) and no money was asked for! Even the postage was paid for! for me to send it to them by the Company and it was worldwide recall! So "i think" its a bit harsh for asking people to pay money to replace it....well thats what i think and also i have one of those bottles! Bugger :cry: :cry: :thumbsdow

[Dougie The Pizza Boy]

Well, the FAQ on the side of the page says..

Do I have to pay $40 or $60 to have my tank replaced?
Tanks with a manufacture date ending in /05 cost $US40 to be replaced. If you manufacture date ends in/04 it will cost $US60.


$40 to $60 To be replaced... thats the magic ILLEGAL phrase.

[eukanuba]

EUKIE EUKIE EUKIE. Your wrong

<snip>

MACDEV is required to repair, replace or refund the bottles at no cost to the consumer, that is the LAW

MACDEV can then seek damages from GCI.

Dude, I honestly couldn't give a rats arse either way..

What recompense macdev have against GCI is not really a matter for a public forum or public comment.

Have you actually called macdev to ask about sorting something out ? ( that is, if you have a faulty cylinder.. )

Or are you just posting in here because you want to rant/vent/whinge ? :yawn:

[Dougie The Pizza Boy]

Dude, I honestly couldn't give a rats arse either way..

What recompense macdev have against GCI is not really a matter for a public forum or public comment.

Have you actually called macdev to ask about sorting something out ? ( that is, if you have a faulty cylinder.. )

Or are you just posting in here because you want to rant/vent/whinge ? :yawn:

Your the one who went chatting to your insurance mates abou it so you obviously give some sort of rat.

No I dont have a MACDEV bottle (I only buy from the best (http://www.actionpaintball.com.au) ). I just get really annoyed when a multi national company attempts to do over people who have purchased their products. Im not having a go at their ethics or them as individuals im just pointing out what is the law.

[eukanuba]

Your the one who went chatting to your insurance mates abou it so you obviously give some sort of rat.

No I dont have a MACDEV bottle (I only buy from the best (http://www.actionpaintball.com.au) ). I just get really annoyed when a multi national company attempts to do over people who have purchased their products. Im not having a go at their ethics or them as individuals im just pointing out what is the law.

Yeah, and you're entitled to your opinion. It's a free country - and I'm not going to say you cant, as you have the right to also buy from whom you like.

The reason I posted the FACTS is because I have the background from an insurance side. ( which, strangely enough - includes liability and indemnity.. )
and my qualification's in insurance law mean that I am able to discuss this.

as for " Mates " well, I'd hardly call the senior underwriter my mate.. more of my BOSS.. and what he told me is what I referred to in my initial post.

I can't believe that people get on here and libel other people and companies.. especially when they have no gripe or problem with said company or person. :yell:

[TRENT]

:cry: :cry: :cry: 1 Cry for each of my bottles that are effected.

[Jamie_Cracker]

sorry trent i accidently edited your post....opps my bad....sad to hear that you have to fork out the cash for new ones

[Dougie The Pizza Boy]

Yeah, and you're entitled to your opinion. It's a free country - and I'm not going to say you cant, as you have the right to also buy from whom you like.

The reason I posted the FACTS is because I have the background from an insurance side. ( which, strangely enough - includes liability and indemnity.. )
and my qualification's in insurance law mean that I am able to discuss this.

as for " Mates " well, I'd hardly call the senior underwriter my mate.. more of my BOSS.. and what he told me is what I referred to in my initial post.

I can't believe that people get on here and libel other people and companies.. especially when they have no gripe or problem with said company or person. :yell:

Euk Im not going to go around in circles with you.

I have not libled ( Libel is making a false statment that damages a person or company) anyone. I have simply pointed out what is the law. That is not libel that is quoting legislation.... it may be differant in WA ;)
the facts as you present them are wrong you are assuming their is a relationship between LUXFER-MACDEV-GCI. Their is not. In this case their is only a MACDEV-GCI relationship.GCI sold MACDEV a faulty product which MACDEV then onsold to consumers.

The law states that MACDEV needs to replace, refund or repair those damaged products. They can then go back to GCI if they so wish.What you cannot do is pass a cost associated with the faulty product on to the consumer as HenryG has posted today.

Thanks for your time EUK... Im now bored and over it. :yawn:

[TRENT]

I don't. Aussy laws are as everyone has posted i think. I think the US has different laws. If you look at Mac site everything that was posted is on US page. They arnt going to say if in Australia it's free but in US it aint. Thats what im hoping anyway.

[zaneo]

Me to Trent! :(

[Rainman]

Some clarification from mac would be great on this for their customers based in Australia.

[acc1]

:cry: :cry: :cry: 1 Cry for each of my bottles that are effected.

BAHAhAHAHA,
Bad luck trent. But funny way of posting it.
Good luck to all who have a fualty tank.

[HenryG]

Ok lets try and clear some things up here. Lets start with what i posted earlier comes directly from The Office of Fair trading in Sydney i have also posted the phone number to enable phone enquiries. The rest comes from the web site. IT IS ILLEGAL. Next the ACCC have also said that it is illegal and have already looked at the web site and confirmed this. What is ILLEGAL you ask. Well the product has been recalled meaning that it has a manufacturers FAULT. (ONE thing clear MACDEV did not make these bottles) But under Australian law they take responsiblity for the sale. Thus making it ILLEGAL for them to ask for money TO fix the fault by means of. Replacement, Repair or refund.

And Trent sorry to hear that you have this problem

[HenryG]

GCI bottles have been used for a lot of different brand air systems including MacDev systems in the period between August 2004 and March 2005. The DOT exemption on those bottles has now been revoked - this means that they cannot be used. The company GCI are now responsible for causing big problems for all customers with their bottles. Here is what MacDev are doing about the problem:

http://www.macdev.net/us/gci.htm

I will be here to answer any questions posted in this thread.

sorry mods i just posted this in the wrong forum could you please move it to the air systems forum.
James it seems as though this is a link to the US site. You have linked it on an Australian site, Can you please clarify what it is you mean to do about the problem in Australia.

Thank you

[TYDDY]

Well it seems that a lot of you guys know everything so why dont you know Macs number and call them. Instead of bagging them out and chewing on thier ass. You must be shallow fools. Ring James and grow up.

[Bill]

Settle down people...

[HenryG]

I will be here to answer any questions posted in this thread.

sorry mods i just posted this in the wrong forum could you please move it to the air systems forum.
Thanks Mate will do but James offered to answer questions here. I don't think it's a case of bagging mac just plan and simply wanting to know what they are going to do to rectify the situation in Australia. They can obviously charge people in america for the recall. and assuming there is now going to be a shortage on Luxfer bottles due to the lack of carbon fibre wrap and the fact that Americans will need them to play. What are the Australians going to do. Not play for the rest of the year beacuse mac can't replace their bottle or buy one (http://paintballshop.com.au/product_details.php?productId=340) from another distributer.. What do you think.

[Dougie The Pizza Boy]

Well it seems that a lot of you guys know everything so why dont you know Macs number and call them. Instead of bagging them out and chewing on thier ass. You must be shallow fools. Ring James and grow up.


not again.....im over this, but for your benefit.

I have nothing to call Mac about. I made ONE post to James this morning ( which he has not reponded to) the rest of the day ive spent responding to others who sought ( unsuccesfully i may add) to undermine my reply to James, in much the same way you have. May I ask pease

What part of my post is factualy incorrect?

If James needs clarification on what is readily available to all ( office of fair trade, ACCC) then their are people called solicitors which im sure Mac, as any normal company does, would retain to help with these matters. He can call them. Im not Macs solicitor or Business advisor so why in gods name would I ring them?

If you make a comment in a PUBLIC forumn expect comment. Thats what I did.

Thank you for your time
Good night, and bye bye.

[WAH11]

This is my bitch!!!!!!

If as some people say the luxfer tank is better quality and there for costs more, why then did the GCI tank cost the same to purchase.
I ordered about 7 tanks and some were luxfer and some were GCI and there was no difference in price to purchase,
so there should be no difference to replace.

I will be taking this up with mac.

[Hardcore]

The Luxfer should be about $10-$12 more expensive in price, due to an extra coating, and the need for it to be tested every 5 years, not every 3.
But they mave priced them all at the Luxfer price to avoid confusion and/or loss of profit.

[The Buddhist]

Ok gentlemen and ladies,

Alot has already been said on this topic. Please ensure any further queries regarding GCI bottle purchased from MacDev and their obilgations are done via PM to James or calling them up at MacDev.

Any further discussions on legal matter is encourgaged as this website is to provide information for our paintball community. HOWEVER please ensure that the discussion is undertaken in a civil and well thought out manner (ie any information backed up with references) so we all can make our own judgement and be better informed.

Thank you.

[Knackers]

Yeah what Jati said :thumbsup:

I always thought that if you bought a product off a distrubutor/Manufacturer & there was a recall then it will be fixed/replaced by that distrubutor/Manufacturer at NO cost to the purchaser.....

[James]

After conversations with the Australian Department of Fair Trading today, they have confirmed that our course of action is correct. If you would like your bottle replaced, please contact us with your DOT E number or label picture and we will advise you of the prorata cost to you.

[T-unit=BJ]

I cant be bothered reading every thing, how do I know if my bottle is ok ?? what should the lable say...

[Bill]

I cant be bothered reading every thing, how do I know if my bottle is ok ?? what should the lable say...
http://www.macdev.net/us/gci.htm

[T-unit=BJ]

cheers

[Dougie The Pizza Boy]

After conversations with the Australian Department of Fair Trading today, they have confirmed that our course of action is correct. If you would like your bottle replaced, please contact us with your DOT E number or label picture and we will advise you of the prorata cost to you.

James their is no Australian office of fair trading????

Fair trading is a state by state responsability.

Fair trading have advised that any persons who feel they should not have to pay for the replacment of their bottles ( which 2 seperate NSW dept. of fair trading officals have advised that you SHOULD NOT ) should go to:

www.fairtrading.nsw.gov.au and follow the link to "forms" and lodge an on-line objection. They will then act on your behalf

James, are you giving people the option of a refund?

[Electrofunkster]

this site had a bit to say too ...

www.recalls.gov.au

9. What if I've bought something that gets recalled?

If you buy a product that is later recalled you have certain rights' depending on the type of recall and you should check with the supplier to find out exactly what applies in your case.

Generally, if a product you buy is recalled, you will be asked to return it to where you bought it, for a full refund.

The supplier may offer you a refund or a suitable replacement product of the same value. Alternatively, they may offer to return the product to you after they have made any necessary repairs.

If you have any queries about your rights or obligations in relation to a recall, contact the ACCC Infocentre on 1300 302 502 or email recalls@recalls.gov.au. You can also contact the relevant consumer protection authority in your State or Territory, Electrical Equipment Regulator, or Gas Technical Regulator.

maybe mac are just special ....

[TIMMAH]

thanks james for sending us luxfer bottles when we got our sweet rasta borgs :thumbsup:

[Jamie_Cracker]

i think it has been quite civil in here compared to other threads

[Fly Angel]

Yeah what Jati said :thumbsup:

I always thought that if you bought a product off a distrubutor/Manufacturer & there was a recall then it will be fixed/replaced by that distrubutor/Manufacturer at NO cost to the purchaser.....

Yes Knack Knack you are right :thumbsup: :thumbsup:

And because it is an official recall due to a faulty product you can also request a full refund of the purchase price if a replacement cannot be supplied at the original purchased price in a resonable amount of time :yes: :yes:

Will be ringing tomorrow about the 4 or so we want our money back on !!!!! :kiss: :kiss:

[GAV WA]

this site had a bit to say too ...

www.recalls.gov.au

9. What if I've bought something that gets recalled?

If you buy a product that is later recalled you have certain rights' depending on the type of recall and you should check with the supplier to find out exactly what applies in your case.

Generally, if a product you buy is recalled, you will be asked to return it to where you bought it, for a full refund.

The supplier may offer you a refund or a suitable replacement product of the same value. Alternatively, they may offer to return the product to you after they have made any necessary repairs.

If you have any queries about your rights or obligations in relation to a recall, contact the ACCC Infocentre on 1300 302 502 or email recalls@recalls.gov.au. You can also contact the relevant consumer protection authority in your State or Territory, Electrical Equipment Regulator, or Gas Technical Regulator.

maybe mac are just special ....

Maybe they should then follow the third option and repair all the cylinders, they could then send them all to GCI and wait for them to send them back, might take 6-12 months but atleast it LEGAL as everyone likes to talk about> Please mods remove every post on this thread by someone who doesn't own a cylinder in question (including this one) and leave it to smart questions and answers only.

[Blobby]

hear hear gav....

[BORGY]

what dose gav know anyways..... he works wit bone headz all day......

[Deadeye]

I might be confused:p But doesn't the rest of Funky's sentance after the highlighted bit state the 3rd option?

[Electrofunkster]

yes it does but apparently GCI have shut up shop and gone home ..

[matches]

My 2 ½ cents…..

These bottles were supplied to MacDev by GCI with correct DOT specifications and certifications…..
In light of this information, MacDev are issuing a recall of all GCI manufactured bottles….
Since ending their relationship with GCI……

This means you were a supplier of CGI bottles in Aus, not a redistribution centre for a CGI agent in Australia.
Bottles must be replaced by MACDev.
It is not a consumer’s problem if you chose to supply products from a 2nd party that were found to be faulty.


However please recognize that the cost to MacDev is greater.
CGI is responsible for the reimbursement of MacDev not the customer.
The customer is only at duty to pay the transportation costs, i.e. postage.
(So the $40 dollar replacement fee for postage would be correct in some situations.)

If you purchased a bottle from MacDev and received the warranty information with that Bottle stating: that all manufacturing defects & claims for the bottle must be sent back to the manufacturer CGI. Then your problem is with CGI, not MacDev.
(As it is with most suppliers or Xb*xs & Playstati*ns in Australia)

Unfortunately, there is a worldwide carbon fiber shortage……. there may be a delay…
Shit happens be patient.

But at the end of the day send all your death threats to CGI, they are the boneheads that stuffed up :armed:

[Jamie_Cracker]

I might be confused:p But doesn't the rest of Funky's sentance after the highlighted bit state the 3rd option?
hehehehe gav wa stuffed up

[Fly Angel]

My 2 ½ cents…..


This means you were a supplier of CGI bottles in Aus, not a redistribution centre for a CGI agent in Australia.
Bottles must be replaced by MACDev.
It is not a consumer’s problem if you chose to supply products from a 2nd party that were found to be faulty.

CGI is responsible for the reimbursement of MacDev not the customer.
The customer is only at duty to pay the transportation costs, i.e. postage.
(So the $40 dollar replacement fee for postage would be correct in some situations.)

If you purchased a bottle from MacDev and received the warranty information with that Bottle stating: that all manufacturing defects & claims for the bottle must be sent back to the manufacturer CGI. Then your problem is with CGI, not MacDev.
(As it is with most suppliers or Xb*xs & Playstati*ns in Australia)

Unfortunately, there is a worldwide carbon fiber shortage……. there may be a delay…
Shit happens be patient.

But at the end of the day send all your death threats to CGI, they are the boneheads that stuffed up :armed:

Does this mean that if i buy a gun from a reseller and it shits itself them i have to go back to the manufacture to have the problem rectified ???? :no: :no:
I dont think so it would be Resellers responsibility to repair or replace the gun in question and then it would be up to reseller to take it up with the manufacturer.
That is way companies take on dealerships, to provide service and repair and to also make money out of these dealerships. So if you are prepared to take the publics money in the first place then you should be prepaired to give it back if you cannot meet the publics needs.........
So in reply to your statement matches you are wrong im sorry.. :yes: :yes:
MacDev have sold these bottles in Australia as a legal bottle with all the dot numbers required ands made money out of the public. So it is MacDevs legal obligation to either replace them or refund monies !!!!!!

Oh and there is a toilet paper shortage in France at the moment but like you said SHIT HAPPENS!!!!!!!! :eek:


:thumbsup: :thumbsup: :thumbsup:

[Dougie The Pizza Boy]

Jamie, you could help me out with this...

How does one repair an air bottle that doesnt have enough CF wraping in it in the first place?

I would have thought it would be damn near impossible?
Anyone?

[Jamie_Cracker]

cant be done...if you could the cost would be way more than the cost for a new one

[GAV WA]

Jamie, you could help me out with this...

How does one repair an air bottle that doesnt have enough CF wraping in it in the first place?

I would have thought it would be damn near impossible?
Anyone?
So you know about this do you dip s@#t. Have you spent years making cylinders of all sorts from 150mm long to 45m 190 tonne and then pressure testing these also. Well I have.
My post was to point out that you are all winging and even stating the laws you don't understand, then even stating that Mac have the option to choose to send it back to GCI for repair. (Try to keep up here now it gets tricky little one) I know it was on John's post that's why I quoted it.

PS you can add more fibre wrap after a cylinder is finished (though you would already have known this) though you wouldn't in this case as the cylinders have already been compromised by being used in this poorer condition.

[Jamie_Cracker]

he was stating what he thought an what he said wasnt to far from the truth

[Dougie The Pizza Boy]

Gav WA. Mate you need to settle down.
I dont know how to make bottles,thats why I ASKED Jamie who works with this type of stuff if it was possible. Logically speaking I didnt think it would be possible, and thank you for confirming this.

Your answer which states that it is basically impossible as they have been used in this coindition already makes your earlier posts look, frankly, STUPID.

Your original post post goes on about how mac should take them back for repair, make everyone wait 12 months blah blah blah. Then you now turn around and say "though you wouldn't in this case as the cylinders have already been compromised by being used in this poorer condition".

So the real Dip S^&% is the one who suggests something that is impossbile, and knows it!!!!!

I merly listed repair as an option as it was the law. Repair, refund or replace.


By the way Gav WA if I dont know about Law why has not a single person come on here and said what ive written is wrong, and posted articles, links etc pointing out where im wrong

Anyway thanks for your time.

[TYDDY]

Gee Dougie by all your interest and posts i recon you must have a lot of mac bottles???
Or Are you just being yourself??

I would love to know how many of the people on this post all GOBBING OFF actually have mac bottles and how many are just pot sturrers??

The serious people would not waste time here they would ring mac and get onto sorting it out like grown ups.

[RODDERZ]

Too Right TYDDY

Cheers

Undie

[WAH11]

Gee Dougie by all your interest and posts i recon you must have a lot of mac bottles???
Or Are you just being yourself??

I would love to know how many of the people on this post all GOBBING OFF actually have mac bottles and how many are just pot sturrers??

The serious people would not waste time here they would ring mac and get onto sorting it out like grown ups.

You try ringing mac and all you get is the busy tone.
I have emailed mac and not had a response.
I have 3 of these bottles so i count,

[Rainman]

Mac might be going through a busy period at the office during this time one would think.

[James]

I would love to know how many of the people on this post all GOBBING OFF actually have mac bottles and how many are just pot sturrers??[/QUOTE]

tyddy thanks for your support and everyone one else who has been sensible about this issue. other bottle resellers in the same situation as us are now following our example on this.

yes we are a little busy with this and many other things at the moment, if you get a busy line try calling again, we have 7 lines here and you should get through sooner or later. as for emails we usually get a couple of hundred a day and its hard to get through them all so if it is taking a while to receive and answer just be patient we are working our way down the list or try the phone.

[Sardukarn]

GCI closes down business; releases information on tanks they feel are safe
By GCI Aug 27, 2005, 20:32

This letter is to update all current and past paintball customers of GCI, Inc.

The U.S.Department of Transportation has begun an investigation into select paintball pressure vessels manufactured by GCI. One of the allegations is that certain cylinders did not go through proper hydro testing procedures. As a part of the investigation, DOT has suspended GCI’s manufacturing exemptions. Many of the concerns raised by the DOT are inaccurate, and our lawyers are working with DOT to clear up may of the issues. Nevertheless, GCI has decided not to fight the suspension. Effective August 1, 2005, GCI has permanently closed its business.

The DOT recently published a broad public safety advisory in the federal DOT registrar intended to protect the public from possible danger. The press release had to be broad because the DOT has not yet completed its investigation and does not yet have copies of all of the testing data from GCI’s independent testing agency. In reality, it is only select tanks that need to be recalled, and our lawyers are presenting the proof that most tanks shipped to our paintball customers were indeed flawless in terms of manufacturing quality and hydro testing certifications.

Please update all of your customers to whom you have resold any GCI paintball tank. At last until the DOT amends the safety advisory, all use of GCI tanks must cease immediately. Please provide us with the names and addresses of all customers to whom you resold GCI tanks. Please also provide us with a copy of the invoices for each sale and any other documentation you have identifying the serial numbers on the tanks you have sold. If you are contacted by any of your customers, please ask them to send you the paintball tank serial number from both the label on the tank and the neck of the bottle (if visible). Finally, please provide us with the serial numbers (from both the label and the neck of the tank) for all GCI tanks you still have in your possession.
Please fax us copies at (866) 217-9177 of these records at your earliest convenience. This will assist GCI in tracking down and retrieving every suspect paintball tank. We have attached a list of tanks that do NOT need to be recalled for your reference, but please retain the information requested above regardless if a customer calls you questioning their tank.

Once we have provided the DOT with all of the relevant documentation, we hope to have the DOT reissue an update to the press release stating that only the suspect tanks need to be recalled. The above requested information will greatly assist us in resolving this issue immediately.
We sincerely apologize for any inconvenience this will cause you and your customers. We appreciate your past patronage and hope the best in your business ventures in the future.

Global Composites International



GOOD CYLINDERS WITH HYDRO DATA IN HAND

DEM 101
A0401 – A0590
A0201 – A0375

DEM 102
A0489 – A598
A0201 – A0372
A0401 – A0488

DEM 112
A0226 – A0308
A0606 – A0715
A0716 – A0757
A0758 – A0969
A1002 – A1145

DEM 151
B10333 – B10391
A0002 – A0071
A0078 – A0188
A0201 – A0400
B10449 – B10559
B10720 – B10769
B10790 – B10845
B10849 – B10909

DEM 154
B10001 – B10191; B10201 – B10347, B10401 – B10574
A00001 – A00200; A00201 – A00397; A00401 – B00583
A00601 – A00800; A00801 – A01000; A01001 – B01183
A01201 – A01400; A01401 – A01600; A01601 – B01800
A01801 – A01977; A02001 – A02053; A02055 – B02195
A02201 – A02348; A02401 – 02440 B10577 – B11164

DEM 157
A0001 – A0196
B10001 – B10124
B10202 – B10241
B10402 – B10413


RECALL CYLINDERS
MODEL SERIAL NUMBERS

151
B10560 – 10571 12
B10574 – 10589 16
B10774 – 10789 16
B10590 – 10653 64
B10654 – 10717 64
--------------------------
172 TO BE RECALLED

157
B10125 – B10127, B10129, B10131 – B10134
B10137 – B10140, B10143 – B10147, B10149, B10151,
B10153 – B10155, B10160
B10162, B10163, B10166, B10168, B10169
B10172, B10173, B10175 – B10179
B10182 – B10185, B10187, B10191
B10193 – B10197, B10242, B10244
B10247 – B10249, B10252 – B10256, B10258
B10260 – B10264, B10267, B10268
B10270 – B10273, B10275 – B10308
---------------------------------------------------------------
91 TO BE RECALLED


==================================================

[BORGY]

some one mentioned that holden or ford dont make there own braking systems but they are still responsable for that systems warrenty....... YOU are wrong........ Everything in the braking packages in commodor and falcon appart from pads are made in house....... Trust me.....

[Jamie_Cracker]

it was an example borgy

[HenryG]

I would like to follow up on this subject. And yes James i have tried to call and was unable to get through but i will persist when i have the chance.
I would like to know if this product has been recalled in Austalia yet and if not why?

[James]

aaron if you cannot get through maybe you should be try calling during bussines hrs.

[HenryG]

Thanks James i have been trying whilst on lunch. So what is your answer James Is Mac going to make an Australian Statement recalling the bottles or even tell the recalls department they would like to recall the bottle. Or are the Bottles Safe and Mac just trying to cash in.

[Electrofunkster]

http://www.macdev.net/forums/viewtopic.php?p=2029#2029

interesting read ... any responce from mac .. ?

[silent bob]

........ And yes James i have tried to call and was unable to get through but i will persist when i have the chance........


Just rang MacDev then, phone rang once and the evil James himself picked up the phone after ONE ring!!! :eek:

You Mac haters out there probably think, "ah, Bob's just another soft, no- talent puppet that would say anything to kiss MacDev arse." :kiss:

If that's the case get someone who KNOWS how to use a touch-tone telephone and get them to dial (02) 9531 5055 for you, hand the receiver back to yourself and TALK to James, Bourke or Diane. That number again is (02) 9531 5055.

I'm sure they can handle any problems you have with your bottle legally, professionally and courteously. :yes:


PS I am aware I have no talent and you would be correct in assuming that about this very Proud Puppet. :D

[Souse]

gee the funny thing is Bob, while you were talking to James I was on one of the other seven lines talking to Bourke.

Also I think it says in your contract Clause 5 (ii) a: that you are due back at the factory to have you strings retensioned.........

PS Just curious Aaron do you have one of the GCI bottles

[Bill]

Ok guys, we have given you a lot of latitude in this thread, but some are abusing this.

I think prehaps we should now keep this to Q&A on the bottles and recall for Mac customers only before this gets to far out of control.

[HenryG]

Hey souse Yes i do. I have purchased well over $4000 worth of gear of Mac in the past. So i guess that makes me a Mac customer and someone who really cares and wants answers.

:clap: Well done guys you got through. i have not yet been able to but when i do i will let everyone know how Mac treated me, i will even take notes if people want, Guys please let me know so i can take notes, There may be information spoken about that may concearn you :clap:

[Rainman]

any notes yet Henry???

[Hardcore]

Bill, since Macdev have been withholding this recall from www.recalls.gov.au and the ACCC, I don't think that anyone's going to get the real story from them.

Both of the above entities have now been informed, along with the Dept Fair Trading, and Workcover. I strongly urge anyone who has an affected Macdev/GCI bottle to refrain from using it and to contact Macdev for a full refund.

For further information on the official recall, please contact Andrew at the Australian Competition and Consumer Commission on 1300 302 502.

[HellSpawn]

I wonder if the number of bottles recalled by MacDev will be the same as the number that were destroyed in the "The only legal air bottles in Australia are MacDev" scam that claimed many a innocent air system?

Sucked in I say! or maybe karma is a term springing to mind!

[James]

for the only coorect info on anything call macdev directly the office # is 02 9531 5055.

these people dont even have one of these bottles and are just trying to cause more problems for the whole paintball community.

bill i think this garbage has gone on long enough dont you?

[Hardcore]

Can you explain how posting the contact information for a 3rd party who handles all of the recalls in Australia is "trying to cause more problems"?

What if someone decides that they won't pay your usurious $40-$60 fee for an exchange and their bottle fails, injuring them and/or other people?

If the recall is initiated like it's supposed to be done, it won't allow you to charge a fee, meaning people will just get a refund or replacement, (it's up to them to advise you which one they want), all of the bottles in question are destroyed, (hopefully), and life goes on, without the chance of someone being needlessly injured.

Believe it or not James, this goes beyond my feelings about Mac's business dealings now and in the past.
You can resort to editing my posts on your forum and regress to child-like name calling until you're blue in the face, it's not going to solve anything.

[HellSpawn]

for the only coorect info on anything call macdev directly the office # is 02 9531 5055.

these people dont even have one of these bottles and are just trying to cause more problems for the whole paintball community.

bill i think this garbage has gone on long enough dont you?

Garbage=CarbonFibre bottle that cant be used.

And just for the record, yes I have one of the recalled bottles!
And no I wont be sending back at my cost! I want to keep it as a trophey of "What goes around comes around". I am already getting the plaque made up for it. :)

[minihux]

This is so funny i remember all the crap that got sparked up about this ages ago but no way Mac Dev were always in the right.

OMG what a laugh quickly Mac Dev send in your bus of supporters....wheres Blobby where are the people that lick your bums for 10% off your product sponsorship in Australia. (no offence to good teams that have sponsorship)

Ohhh no 10% off a bottle that is not up to Australian Standards.

Damn have not posted in months but this was to funny not too.

Since these people have been running around with bottles that are not up to standards i think you should pay for postage and give them a new bottle for free....why should people have to pay again for your stuff up.

I always knew this name sounded better "Mac Crap".

- Love /\/\ i n i h u x (much love....ohh shit gotta go Mac Bus is coming)